Facebook Moderators' Identities Exposed to Terrorists
A day after Facebook talked upwardly its efforts to wipe out accounts linked to terrorist groups, The Guardian reveals that the social network inadvertently exposed the identities of content moderators tasked with banning those terrorist groups.
This "security lapse," as Facebook described it, affected more than 1,000 workers who use Facebook's content moderation software to remove terrorist propaganda and other content that's not allowed.
"A bug in the software, discovered late last yr, resulted in the personal profiles of content moderators automatically appearing equally notifications in the activity log of the Facebook groups, whose administrators were removed from the platform for breaching the terms of service," The Guardian reports. "The personal details of Facebook moderators were then viewable to the remaining admins of the grouping."
Amongst the troubling details in the story is that Facebook required its content moderators to use their personal Facebook accounts to log into the company's moderation system. One affected private, who was paid merely $15 per hr to "develop specialist knowledge of global terror networks and scour through often highly-disturbing material," tells The Guardian he went into hiding following the disturbing ordeal, fearing retaliation.
A Facebook spokesperson confirmed the security alienation to PCMag and said the company has made "a serial of technical and process improvements" to preclude a similar issue from recurring.
"We care deeply nigh keeping everyone who works for Facebook safe," a spokesman said. "As before long as we learned about the upshot, we fixed it and began a thorough investigation to learn as much equally possible about what happened."
Six of the affected content moderators were deemed "high priority" victims afterward the investigation revealed that their personal profiles were "likely viewed" by terrorists, including people with ties to Isis, Hezbollah, and the Kurdistan Workers Political party, The Guardian reports. The affected private who spoke to The Guardian is amongst the loftier-gamble group. He and others offset caught current of air of the problem after receiving friend requests from people affiliated with terrorist groups.
He and other Facebook "customs operations analysts" was contracted to work at Facebook's Ireland office past the global outsourcing company Cpl Recruitment. He has filed a lawsuit against Facebook and Cpl seeking compensation for the mental anguish he'due south faced every bit a result of the breach.
Facebook said it hasn't turned upwards show of any threat to the people impacted past the breach or their families. The company has "contacted each of them individually to offer support, answer their questions, and take meaningful steps to ensure their prophylactic," the spokesperson said. Cpl did not immediately answer to PCMag'due south asking for comment.
Most Angela Moscaritolo
Source: https://sea.pcmag.com/news/16149/facebook-moderators-identities-exposed-to-terrorists
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